Terms and Conditions

These points help us both know what to expect and keep things running smoothly.

• Each session lasts 50 minutes, and we'll meet at an agreed time each week (or as arranged). If you arrive late, we'll still need to finish at the scheduled time to respect other clients' sessions.
• The session fee is payable before or at the time of your appointment, unless we've agreed otherwise.
• Life happens, and sometimes plans change. If you need to cancel or reschedule, please give at least 24 hours' notice. Sessions cancelled with less than 24 hours' notice may be charged in full, as it's unlikely I'll be able to fill that space at short notice.
• If I ever need to cancel, I'll always give you as much notice as I can and offer an alternative time.
• Therapy works best when there's consistency. If sessions are missed regularly or payment becomes difficult, we'll have a chat about how best to proceed together.
• If you arrive under the influence of alcohol or drugs, or aren't in a safe place to engage in therapy, I may need to end the session early, and the fee would still apply.
• I occasionally review these terms and will always let you know of any updates in advance.